Care & Safety
PLEASE CAREFULLY READ THE CARE INSTRUCTIONS PROVIDED TO GET THE BEST RESULTS FROM YOUR W&W CREATION.
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Pillar Candles
- Remove plastic wrapping before lighting the candle.
- Never leave a burning candle unattended or around young children
- If you follow the instructions our pillar candles can be used as a tea light holder.
- This cannot be guaranteed due to there being many factors out of our control whilst you burn your pillar. The most important points are maintaining a wax wall close to 1cm, correct wick length while burning.
- Do not put the pillar candles in direct sunlight in windows or under strong indoor lights as they will discolour.
- Our candles have NO nasty, toxic additives like UV filters or whiteners
- Always hold the candle from the base and not the wax.
- Ensure the candle is placed on a flat, stable surface.
- Trim the wick to roughly 1cm for optimal candle performance. Burning a tall wick will cause the wick to lean over creating an uneven burn. This can result in burning through the wax wall creating a side leak. If the wick is to short it can be drowned in the wax.
- For the initial light, allow the wax pool reach at least 1cm from the rim (or as close to that as possible) then extinguish. Repeat this for every burn allowing at least 2hrs but no longer than 3-4hrs.
- If you wish to use as a tealight holder do not let the wax wall get thinner than 1cm or the candle can collapse or leak.
- Do not burn the pillar candles all the way down to expose the metal wick holder as it will get hot and can possibly weaken the wax wall which will then leak. It is also possible for the base to crack.
- Never place your candle near or next to anything flammable or anything that can catch fire.
- Soy candles are sensitive to temperature and light. Store your candles in a cool, dry place, away from direct sunlight, windows and fluorescent lights.
- Ensure the wax pool is free of wick trimmings, matches and debris at all times.
- Always burn candles in a well-ventilated room away from drafts.
- Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. Let the candle cool, then trim the wick to the correct height. The wick and flame will burn very straight when it's the correct length.
- If you notice your candle wick leaning to one side the wick is too long. Extinguish the flame, let the candle cool and trim the wick down to roughly 10mm and relight. Continue to repeat this steps until you have a straight wick and flame. Only trim a little at a time to prevent cutting the wick to short.
Acacia Jars
PLEASE CAREFULLY READ ALL CANDLE CARE INSTRUCTIONS PROVIDED. FAILURE TO FOLLOW THE INSTRUCTIONS COULD RESULT IN A FIRE HAZARD OR INJURY.
- Never leave a burning candle unattended or around young children
- Our candles have NO nasty, toxic additives like UV filters or whiteners
- Ensure the candle is placed on a flat, stable surface.
- Trim the wick to roughly 10mm for optimal candle performance. If the wick is to short it can be drowned in the wax.
- Never place your candle near or next to anything flammable or anything that can catch fire.
- Ensure the wax pool is free of wick trimmings, matches and debris at all times.
- Always burn candles in a well-ventilated room away from drafts.
- Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. Let the candle cool, then trim the wick to the correct height.
Lanterns
- Do not fill lantern directly with wax
- The lantern is designed to be used in conjunction with tea lights or other small jar candles.
- Do not leave burning candles unattended
- Always keep candles and lanterns out of reach from children and pets
- Do not move a burning candle as this can cause injury and is a fire hazard. Instead, blow the candle out, wait 10 minutes for it to cool, wait for the wax to solidify, and then proceed to move it
- Never burn candles near a draft, fan, or air conditioning duct as this may cause the flame to come in contact with the side of the lantern
- Do not allow the flame to burn against the side of the lantern as this may cause the resin to burn and generate toxic fumes
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Pillar Candles
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Acacia Jars
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Lantern
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