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Frequently Asked Questions
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For the best experience:
- Trim the wick to around 5–6mm before each burn
- Allow the wax to melt to about 1 cm from the edge, forming a wax wall that helps prevent it from spilling over the sides.
- Avoid burning longer than 3–4 hours at a time
- Keep away from drafts and always burn on a heat-safe surface.
- Keep away from sunlight and strong indirect light.
Yes! We ship Australia-wide. Orders over $200 qualify for free express shipping so your candles arrive quickly and safely.
You can contact us through our contact page! We will be happy to assist you.